Job Title

Company Description FoodZapp.ai is revolutionizing food delivery by eliminating commissions and empowering local vendors. Customers can order their favorite meals seamlessly through WhatsApp, App and Web connecting directly with eateries. FoodZapp.ai is fueled by a passion for great food and a commitment to supporting local businesses. Our innovative approach prioritizes both vendor success and exceptional customer experience.Job Title: AI Engineer – Conversational AIExperience: 3+ YearsLocation: RemoteEmployment Type: Full-timeAbout the Role We are looking for an experiencedAI Engineerwith a strong background in buildingproduction-grade conversational AI agents . The ideal candidate has hands-on experience across the full lifecycle of AI agent development—from prompt and model orchestration to low-latency, real-time voice and text interactions. You will work on designing, developing, and optimizing conversational systems that leverage modernLLMs/SLMs , tool calling, and speech pipelines, while ensuring performance, scalability, and reliability. Key ResponsibilitiesDesign, build, and maintainconversational AI agentsfor real-world use cases (chat and voice). Develop backend AI services usingPython , including agent logic, orchestration, and integrations. Build and integratefrontend interfacesusingNext.jsfor conversational experiences. Implement and manageTTS (Text-to-Speech)andSTT (Speech-to-Text)pipelines. Design and implementfunction calls, tool calls, and agent workflowswith LLMs. Optimize systems forperformance, latency, and scalability , especially in real-time conversations. Work withGenAI models (LLMs and SLMs) , selecting the right model for cost, latency, and accuracy. Collaborate with product, design, and engineering teams to ship production-ready AI features. Debug, monitor, and improve conversational quality and system reliability in live environments. Required Skills & Qualifications3+ years of experiencebuilding and deployingconversational AI systems . Strong proficiency inPythonfor AI and backend development. Solid experience withNext.jsfor frontend integration. Hands-on experience with: TTS / STT protocols and services Function calling and tool callingin LLM-based systems Multi-step agent workflows and state management Deep understanding ofperformance, latency, and real-time constraintsin AI systems. Strong experience working withGenerative AI models , including: Large Language Models (LLMs) Small Language Models (SLMs) Prompting, orchestration, and evaluation Experience deploying AI systems inproduction environments . Good to Have (Bonus Skills)Experience withReact Nativefor mobile AI experiences. Experience integrating AI systems intoReact-basedapplications. Familiarity with streaming audio pipelines and real-time communication. Experience with model evaluation, logging, and observability for AI agents. What We’re Looking ForStrong problem-solving mindset with a focus onreal-world usability . Ability to balancequality, latency, and costin AI system design. Comfortable working in fast-paced, experimental environments. Passion for buildinghuman-like, reliable conversational experiences .