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Why Technomine? At Technomine, we don’t just offer jobs –we build careers . With a strong legacy of growth, innovation, and people-first values, we create an environment where you can learn, grow, and excel. Join a company that valuesdiversity , celebrates achievements, and empowers you to grow alongside apassionate, award-winning team . Key Responsibilities ✈️Flight Scheduling & Management Monitor and update flight schedules with full accuracy Handle rebookings, last-minute changes, and cancellations Coordinate with airlines and travel partners to confirm bookings Resolve flight-related issues efficiently and professionally Customer Support & Communication Respond promptly to customer inquiries during out-of-hours support windows Resolve customer concerns while ensuring a seamless travel experience Communicate changes in travel plans clearly and courteously ️Administrative & Back-Office Tasks Manage booking systems and maintain accurate travel records Document all customer interactions and transactions accurately Prepare detailed end-of-shift reports highlighting tasks completed, pending issues, and critical updates Handle back-office administration including CRM updates and internal communication Problem Resolution Take immediate action to resolve travel disruptions and urgent cases Coordinate with airlines, suppliers, and internal teams Escalate complex issues to daytime teams with clear handover notes Stakeholder & Partner Communication Collaborate with airline partners, suppliers, and internal teams Maintain clear and professional communication across all channels Support smooth travel operations through timely coordination Shift Timing 2:30 PM to 11:30 PM IST 5 days working (Onsite — Navrangpura, Ahmedabad) Summary of Responsibilities Back-office administration CRM updates & internal communication Customer service engagement Airline communication Supplier communication