Job Title

We Are Hiring: BPO Sourcing Manager – Impetus Consultants (Gurugram Location)Are you passionate about talent sourcing, stakeholder management, and driving hiring success in the BPO/Contact Center industry? If yes, this role is a powerful opportunity to shape high-impact sourcing strategies for leading global clients.About Impetus ConsultantsImpetus Consultants is a fast-growing recruitment partner to leading global organizations, specializing in high-volume hiring, niche talent acquisition, and strategic workforce solutions. With a strong presence in technology, BPM, and capability center hiring, we pride ourselves on high-quality delivery and a consultative approach to recruitment.Role: BPO Sourcing ManagerLocation: GurugramExperience: 5–8 years in BPO/BPM hiring with strong team-handling experienceType: Full-time, OnsiteKey Responsibilities- Lead and manage the sourcing team focused on high-volume BPO voice & non-voice recruitment. - Develop robust sourcing strategies to meet aggressive hiring targets across multiple clients. - Use job portals, social media, internal databases, and referral programs to create a steady pipeline of qualified candidates. - Own end-to-end sourcing performance, including funnel management, TAT, offer-to-joining conversion, and quality-of-hire metrics. - Collaborate closely with internal delivery teams and client stakeholders to understand hiring needs and align sourcing plans. - Train, guide, and mentor junior sourcers to enhance productivity, sourcing depth, and workflow efficiency. - Conduct regular performance reviews, track data metrics, and optimize sourcing processes using reports and analytics. - Ensure compliance with recruitment standards, documentation, and client SLAs.Skills & Competencies Required- Strong expertise in BPO hiring, especially mass sourcing for customer support, chat, blended, and technical support roles. - Proficiency in job boards, Boolean search, bulk sourcing methods, social hiring, and talent mapping. - Experience leading a sourcing team with a focus on performance, quality, and productivity. - Excellent communication, negotiation, and relationship-management skills. - Good understanding of hiring metrics, dashboards, sourcing funnel, and SLA-driven recruitment. - Ability to work in a fast-paced environment with sharp deadlines and large hiring volumes.Why Join Impetus Consultants?- Opportunity to work with leading global BPOs and tech organizations. - A performance-driven environment that rewards innovation and accountability. - Clear career growth path in team leadership and client delivery. - Exposure to diverse hiring projects, recruitment automation tools, and modern sourcing strategies.