Job Title

Senior Real-Time Collaboration Engineer (Infrastructure)Reports to: Director of Network Engineering and Unified CommunicationsContract (1 Year Remote then Onsite in Pune )Summary:Responsible for the implementation, deployment, maintenance, and support of real-time collaboration applications including MS Teams Telephony, MS Teams Meetings, WebEx Meetings, Zoom Meetings and other audio/video technologiesMajor Responsibilities: • Design, implement, manages, monitors, supports and troubleshoot Mizuho’s MS Teams deployment including meetings and telephony.- MS Teams Room and Board - WebEx Room and Boards - NEAT Videoconferencing Hardware - Phones - 3rd Party Video Conferencing units - Soft Clients o Web Clients - Integration with 3rd party real-time collaboration applications such as Cisco UCM, WebEx and Zoom - Manages vendor relationships and creates purchase orders for new equipment and services - Liaise with business partner telecom operations on new and existing connectivity - Strives to ensure that all systems achieve 100% uptime during and outside of business hoursRequired Qualifications:- Bachelor’s degree in Technical or engineering, or computer science or equivalent experience. - 10+ years of experience supporting web collaboration, telephony, audio, and video in a mission-critical environment. - Experience with SIP audio/video integration with other 3rd Party SIP applications. - Experience in MS Teams Telephony and Meeting, WebEx Meetings and Zoom meetings. - Experience with P2P and multi-point video conferencing - Experience with industry standard real-time collaboration protocols – SIP, H.323, MGCP, SCCP, H.264, H.265, WebRTC, E.164+ - Understanding of real-time application concepts such as PBX'es, dial plans, VoIP, QoS. - Ability to work in a fast-paced environment supporting real-time market data and trading. - Certification and/or training with vendor-neutral or vendor-specific focus. - Basic understanding of operating system administration (Windows and Linux). - Basic scripting and automation. - The ability to solve problems via standard and non-standard methods. - Organized and methodical testing skills. - Excellent written and oral communication skills - Excellent time management and organizational skills.Tagged Systems:- OS: Linux & Windows. - Hardware and Applications: Cisco routers and switches, Cisco CUCM, Cisco Telepresence and Video Units, WebEx, SIP Trunks, Cisco Expressway, Cisco Contact Center, Microsoft Teams, MS Teams, Zoom, NEAT videoconferencing