Role: Insurance Policy Business AnalystPosition Type: Full-Time Contract (40hrs/week)Contract Duration: 6-12 Months +Work Schedule: 8 hours/day (Mon-Fri)Work Hours: (1:00 PM to 9:00 PM IST)Location: Hybrid (3x days onsite) - Pune, IndiaSeeking an experienced Insurance Business Analyst to support the Guidewire Policy Center (Non-Admitted Production Support). Role includes ticket analysis, workflow support, requirements gathering, and collaborating with IT teams to improve system performance.Responsibilities:- Monitor ticketing system, analyze incidents/requests, resolve or escalate. - Troubleshoot application issues and provide root cause analysis. - Support workflows and provide expertise on workflow design. - Gather and document business/functional requirements and user stories. - Lead review sessions and obtain business approvals. - Collaborate with dev/QA teams to ensure proper solution design. - Support UAT planning, scripting, and execution. - Recommend process improvements and ensure solution consistency.Must-Have Qualifications:- 5+ years Business Analysis experience in Commercial P&C Insurance. - Strong experience with policy administration systems. - Hands-on experience writing BRDs/FRDs/user stories. - Experience with integrations and troubleshooting system issues. - Agile/iterative methodology experience (SDLC/PMLC knowledge). - Strong communication, analytical, and documentation skills.Preferred:- Experience with Guidewire Policy Center. - Experience with visualization tools. - Knowledge of SharePoint, mockup tools.
Job Title
Insurance Business Analyst (P&C – Policy Administration / Guidewire)