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Role: Sr Data Analyst - CDMExperience: 8 to 11 YearsCurrent & Preference Location: HyderabadFor Sr Data Analyst: They should understand the protocol requirements and translate into requirements. Should have client facing experience and very good communication skills.- Lead configuration for EDC/CDM software products; translate customer needs and meet customer requirements - Adhere to or educate on best practices for implementing the software - Author, adapt, or agree on specifications based upon client requirements. This can include functional test cases for use in configuring and developing solutions - Mentor/Train new team members. Support less experienced team members with client engagements, being accountable for quality of delivery - Support developers and other cross functional departments during configuration or implementation of specifications - Support cross functional departments with issue resolution - Support customers during enablement or implementation of our software by answering questions, resolving configuration or UAT issues, and providing guidance on software usage. - Adhere to industry data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing) - Communicate status reports to stakeholders on both client and internal projects - Participate in and lead internal initiatives, e.g., process improvement, product improvement, identifying best practices - Comply with and enforce Standard Operating Procedures, processes and policies - Assist in the scheduling of professional services resources and ensure timely completion of deliverables - Support Training Group in preparation of course materials and delivery of courses both internally and externally as needed - Support third party vendors with integration and/or data transfer efforts. - Own multiple, complex customer facing projects or engagements - Deep knowledge and experience in one product or solution, or, significant relevant experience in a group of products/solutions - Support management in achievement of business objectives outside of client deliverables