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We are on an exciting journey with our client for this job opportunity, working closely with them to identify exceptional talent who can contribute to their long-term vision and technical excellence. As we continue to strengthen this partnership, we are committed to finding the right professional who aligns with their culture, business goals, and high-performance expectations.We are hiring for Vice President - SRE (Infrastructure Operations & Services) based in MumbaiResponsibilitiesThis role offers the opportunity to shape the SRE function within CTO and be founder members of the Group SRE team. The successful candidate will work with a small number of SREs in the platform engineering and operations teams as well as wider infrastructure teams for both public cloud and on-premises platforms. They will also play a significant role in setting the direction for automation and operations engineering across the organisation.- Help define, drive and implement the SRE strategy - Promote an “Automate-first” culture in operating services, through the reduction of toil - Develop methodologies and strategies for identification of toil-heavy and inefficient processes, and for the automation and elimination of toil, delay and redundancy in such processes. - Assist in developing engineering and operational service metrics with actionable plans to improve operational efficiency, enhance service quality/SLA, and optimize delivery - Working with all parties, develop and implement SLOs for critical services - Define monitoring strategy with Engineering and implement appropriate capabilities - Design and implement reliability improvements - Conduct capacity planning - Perform chaos engineering exercises - Lead architectural reviews for reliability - Drive continuous improvement from incidents - Contribute to the Test and Deployment processes, ensuring that they are as reliable and automated as possibleSkills and qualifications- A bachelor’s degree or higher in computer science, information systems, or a related field, or equivalent work experience - Hands on SRE Practitioner with 5+ years working experience in SRE role. - Practical experience defining and implementing Service Level Objectives, and operating to Error Budgets - Have implemented and operated monitoring and observability technologies for a wide range of enterprise-grade Production systems. - Experience in a corporate software development lifecycle methodology. Some experience implementing gitops a plus - Demonstrates a strong understanding of how technical systems work and interact - Strong analytical skills and a solid understanding of all critical Production Support processes - 2+ years of experience with one/more public/private cloud platforms (e.g. AWS, Azure etc.).Knowledge Required- Comprehensive understanding of SRE principles and ability to evangelise - Working knowledge of modern observability tooling, including OpenTelemetry, Prometheus, Grafana, and associated projects - Experience of Infrastructure as Code (IaC) principles and design - Extensive knowledge of Configuration Management Solutions such as Ansible, Chef or Puppet