Job Title

- Extensive hands-on experience (typically 4+ years) in enterprise VDI, Omnissa Horizon product suite, Omnissa workspaceone Access, Omnissa DEM, 3rd party IDM integration and supporting VMware/Microsoft technologies. - Expertise in hybrid cloud architectures, including AWS, Azure, and on-premises solutions. - Good knowledge on diagnostics & troubleshooting of Omnissa Horizon versions & understanding of ESXi, vSphere and cloud platforms. - Experience with Log Analysis and basic scripting skill sets to automate daily operations. - Excellent communication and stakeholder management skills; capable of translating technical requirements into actionable plans. - Must have hands on deployment of Horizon infrastructure in large environment - Experience in handling creating HLD, LLDs and solution documents. - Good knowledge on the Horizon Suite and troubleshooting user level issues - TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc. - Good Windows Server Administration and troubleshooting Skills - Good hands-on skills in Hyper converged infrastructurePrimary Skill Set:- Overall 8+ years of experience in IT Infrastructure Support - 4+ years of proven experience with VMware Enterprise Products, EUC Horizon - Certification preferred: VMware VCAP/VCIX (Desktop & Mobility), AWS/Azure Architect, Omnissa Horizon.Secondary Skill Set:- 100% Fluency on English - Good verbal and Written Communication - Good Team player work with senior team members, conduct technical session, mentoring L1 team members - Ability to achieve the highest level of customer satisfaction - An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors - Self-motivated and Results oriented - Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shiftsExperience:- 4+years of experience in Omnissa HorizonSoft Skills:- Good/Excellent Communication Skills (Speak, Read, Write) - Report Writing - Analytical & problem-solving skills - Good presentation skills - Willingness to Continually Learn - Team Player & People ManagementEducation:- Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)