Job Description - Sr. Executive/ Assistant ManagerLocation: GurugramJob Summary:- Responsible for managing IT infrastructure, ERP systems, data center security, access control, and vendor - management, while ensuring smooth IT operations and supporting 100–120 users.Qualifications• Bachelor’s degree in computer science / IT (certifications in Microsoft, Cisco, VMware preferred).Experience• 8–10 years’ experience in IT operations & infrastructure.• Proficiency in Power BI dashboard/report development.Key Responsibilities:ERP & Applications• Administer MS Dynamics 365 Navision ERP (on-premises & cloud – Azure/AWS).• Lead system migration, upgrades, and SOP/manual creation.• Manage user roles and access rights.Access Control & Security Systems• Maintain & troubleshoot access control systems (Matrix) and SQL databases.• Ensure fire system integration & issue resolution.• Manage user enrollment, access rights, and vendor AMC renewals.Data Center & Network Security• Manage VMware, Dell EMC servers/storage, Cisco switches/routers, Ruckus Wi-Fi Access Point with controllers.• Administer firewalls (FortiGate 80F/100E/100F).• Oversee CCTV operations, NAS storage (QNAP), antivirus, and print services.• Monitor Atempo backup solutions & Microsoft Defender Endpoint Protection.• Apply and monitor security patches for PCs, servers, and network devices.• ManageEngine Patch Management tools.Procurement & Vendor Management• Maintain IT vendor contracts & agreements.• Procure IT hardware (laptops, desktops, servers, mobiles, tablets, etc.).• Negotiate costs & optimize vendor contracts.IT Facilities & Training• Update IT policies & SOPs.• Conduct IT orientation & cybersecurity awareness sessions.• Manage issuance, tracking, and disposal of IT assets.Skills Required• Strong knowledge of hardware, networking, software, and security.• Troubleshooting & problem-solving expertise.• Experience in MIS, IT inventory, and vendor management.• Excellent communication & interpersonal skills.• Ability to support 100–120 users effectively.Interested & Qualified candidates can directly reach out to 8056860077 (WhatsApp) / John.ar@
Job Title
IT Infrastructure Operations Manager