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Job Title


Head of Ecommerce


Company : Transformative Ventures


Location : Gurgaon, Haryana


Created : 2025-12-15


Job Type : Full Time


Job Description

Job Description• Own full P&L for the geography, setting aggressive revenue, margin and CAC/LTV targets.• Craft and execute a holistic growth strategy across D2C, marketplaces, offline and emerging channels.• Forecast demand and manage end-to-end inventory, ensuring ≤2 % stock-out and ≤4 % ageing stock.• Define product-market fit; localize hero SKUs, craft new‐product roadmaps, and sunset low ROI lines.• Collaborate with R&D to adapt formulations for regional regulations and sensorial preferences.• Orchestrate 360° marketing—performance, influencer, CRM, PR—allocating budgets for max ROAS.• Establish data pipelines and dashboards; track cohorts, repeat rates, marketplace rankings in real time.• Negotiate with 3PLs, payment partners and duty consultants to optimize landed costs and SLAs.• Recruit, mentor and performance-manage cross-functional teams (growth,ops, CS, retail, trade).• Champion customer obsession; mine VOC insights to feed product updates and CX enhancements.• Drive strategic partnerships—wellness chains, tourism boards, Ayurveda clinics—to amplify reach. • Ensure legal and tax compliance, including cosmetics claims, import duties and GDPR-like mandates.• Present quarterly business reviews to Global Leadership, highlighting wins, risks and next bets.• Deploy test-and-learn culture; run A/Bs on funnels, creatives, bundles, and pricing levers.• Set up disaster-recovery and continuity plans for supply, logistics, ads and key seller accounts.• Benchmark competition; deliver actionable intel on pricing, share-of-voice and shelf velocity.• Act as the brand’s cultural ambassador, embodying its ethos while driving high performance execution.Qualifications• Tier 1 colleges only. IIMs, XLRI, MDI, ISB etc.• 10 to 17 years of relevant work experience, preferably in Retail industry (FMCG, Retail, E commerce)• Excellent communication and interpersonal skills (verbal and written)• Strong analytical, data and problem-solving skills, with the ability to use the information for reporting• Drive and manage own tasks effectively; work independently and be an effective contributor to the team• Meticulous attention to detail and follow through• Extremely organised with superior time management skills Ability to multi-task and prioritise under tight schedules while maintaining production of highquality work• Self-accountability to follow-through with proper consistent updates to stake holders Proficiency with project-based tools such as Word, Excel, Project and PowerPoint