Job Title

Program Manager - Expert Programs Location: Hyderabad Compensation: 45 Lacs (Annual)Are you a seasoned ServiceNow professional who loves coaching, enabling talent, and driving high-impact learning experiences?We’re looking for anExpert Programs Senior Delivery Managerto lead and elevate our architect certification programs — with a primary focus on the prestigious Certified Master Architect (CMA)program.This is a unique role that blendsprogram delivery, technical depth, coaching, facilitation, and stakeholder leadership .⭐What You’ll Do Lead and manage ServiceNow’s Expert Programs (primarily CMA). Assess and onboard program candidates. Facilitate learning sessions and guide cohorts toward program outcomes. Track learner progress and provide behavior-based coaching. Recruit and coordinate exam panelists for final board evaluations. Review exam results for fairness and consistency. Measure program effectiveness and drive improvement initiatives. Ensure high engagement, inclusivity, and a world-class learner experience.⭐What We’re Looking For 12+ yearsmanaging large, complex enterprise programs/projects. 5+ yearsexperience across multipleServiceNow applications . 3+ yearsexperience inServiceNow implementations . Strong facilitation, coaching, and mentoring capabilities. Excellent communication and leadership presence. Passion for talent development, learning, and enabling senior professionals.⭐Ideal Background ServiceNow Architect / Principal Consultant Program Manager with strong ServiceNow delivery experience Coach or mentor in technical environments Someone who thrives guiding high-potential professionals⭐Why Join Us? Be at the center of the most prestigious ServiceNow architect journey Influence future generations of technical leaders Work with global cohorts and elite technical experts Lead programs that truly impact careers and the ecosystemInterested? Apply Now! Share your profile at:vivek_s@