Job Title

Senior Business Analyst with implementation experience on HighRadius (Deductions & Credit modules)Location: Hyderabad, Noida, PuneExperience: 5+ yearsEmployment Type: Full-timeSeniority Level: Mid–SeniorIndustry: High Tech / IT ServicesImmediate joiners preferredWe at Coforge hiring seasoned Senior Business Analyst with hands-on implementation experience in HighRadius (Deductions & Credit modules) and ERP integration to support our project . You’ll lead functional configuration, streamline deduction and credit workflows, drive reporting/analytics, and partner with business and technology teams to deliver measurable outcomes across Order-to-Cash.Key ResponsibilitiesHighRadius – Deductions- Configure and operate the Deduction Management module. - Manage end-to-end deduction workflows and resolution for trade/non-trade. - Set up and optimize correspondence automation (denials, customer portal uploads). - Maintain reason-code mapping and item cross-reference frameworks. - Define and publish metrics & dashboards (e.g., DDO, recovery rate, deduction aging). - Work closely on ERP integration (Oracle) to ensure accurate data flow and reconciliations. - Identify and deliver process improvements/automation (RPA/OCR) to reduce cycle times.HighRadius – Credit- Configure and manage Credit Management Cloud. - Define credit policies, governance frameworks, and approval hierarchies. - Implement risk rating models & scorecards; enable workflow automation. - Drive credit reviews (periodic and ad-hoc) with reporting on aging, exposure, limit utilization. - Partner on Oracle ERP integration for credit and exposure management. - Business Analysis & Delivery - Lead requirements elicitation; create BRDs/FRDs, process maps, and user stories. - Own UAT planning & execution; define test cases and acceptance criteria. - Enable change management and end-user training; establish SOPs/playbooks. - Collaborate with stakeholders to ensure SLAs, compliance, and adoption.Required Skills & Qualifications- 5+ years in O2C/Finance transformation with HighRadius (Deduction & Credit modules). - Strong functional knowledge of Deduction management and Credit management workflows. - Proven experience with SAP/ Oracle ERP integration for O2C processes. - Hands-on with metrics/reporting: DDO, recovery rate, deduction aging, exposure, utilization. - Experience in correspondence automation, reason-code mapping, and item cross-reference. - RPA/OCR exposure (e.g., UiPath, Automation Anywhere, ABBYY) preferred. - High Tech industry background strongly preferred. - Excellent stakeholder management, documentation, and communication skills.Nice to Have- HighRadius certifications (Deduction/Credit) - SAP/ Oracle Financials (EBS/Cloud) certifications - Familiarity with collections, cash application, disputes - Lean/Six Sigma exposure