Assistant Vice President - Fraud Prevention & Control End to end management of Whistleblower and Financial Impropriety Investigations that involves WB Portal Management, review of complaints reported on WB portal & MyVoice and assignment of investigations to self and team, monitoring and governance over the investigations, TAT management and thus assisting the management of the company in decision on critical and sensitive matters of corruption, bribery, misappropriation of company funds, internal and external frauds. Function as moderator of the Whistle blower committee of the organization. End to end responsibility of preparation of Fraud monitoring report (FMR) to be filed with IRDAI on an annual basis.Investigation Planning & Execution Review all the complaints reported on Whistleblower platform and plan the investigation basis allegations. Assignment of the cases to team and self, basis que management so as all the investigators are optimally utilized. Application of smart filtering of the complaints basis nature and category of violations with a focus on quality instead of quantity. Regular monitoring and governance around ongoing investigations by self and team with utmost focus on completion of the investigation within the regulatory TAT. Review of investigation report with focus on quality of investigations and ensure that the violations are captured correctly by the investigators and the degree of consequence management is in line with the Employee Disciplinary action Policy (EDAP). Executing the recoveries of financial loss due to fraud. Identification of new & emerging fraud trends and equipping self and team with required skill sets and competencies. Driving awareness among employees on Whistleblower and fraudulent practices.2. Reviews Reviewing all the major and critical investigation findings and recommended actions. Prepare the dashboards for review by FMU head and CAE on weekly and monthly basis. Prepare the deck on WB & Financial investigations and insights for presentation in Management and Governance committee meeting (ORG, MRC & REALM).3. Client management End to end management of organization’s Whistle Blower committee.This activity includes preparation of agenda items, scheduling the meeting on quarterly basis, preparation of deck & MoM and follow up on meeting ATRs to closure. Regularity Reporting:Preparation of Fraud Monitoring Report (FMR) in the prescribed format of IRDAI and submission of the same in time bound manner. Regular interactions with critical and key stakeholders (SLT and EMC members) and ensure that they are aware of the critical gaps/ frauds identified in their respective areas. Close coordination with HRBPs across functions for smooth execution of investigation and alignment on recommended actions.4 Internal operations Discuss and influence peers and cross-functional leaders and teams to seek support for achieving overall objectives of Fraud Monitoring Unit. Resolve escalated issues with the relevant teams for speedy resolution of and complex issues of fraud/ financial impropriety. Provide insights and fraud trends to Data analytics team thus contributing in preparation of proactive Early Warning systems. Enablement of self and team with technology-based investigation techniques.5 Brand building/ Industry recognition Participate in various industry forums to exchange ideas, discuss common issues and develop an understanding of latest industry trends, practices and movements Represent the organization in forums to gain the needed brand recognition for the company6 Team Management Lead by example for team. Set clear, objective and measurable goals for self and team. Focus more on quality over quantity of investigations. Identify and address nonvalue add tasks performed by team so as there is optimal utilization of resources. Determine individual training needs and development plans to build expertise and enhance investigation/ fraud identification skills in the team Set objectives, conduct reviews and close appraisal processes for the team as per timelines. Higher inflow of complaints may lead to breach of TAT. Employees/ anonymous people using the WB and MyVoice forums as mediums to avenge or malign someone’s image/ career posts a challenge around genuineness of allegations. A mindful review and follow up with the complainants is must to reach to a conclusion, thus chocking the bandwidthSkills & Knowledge Qualifications Minimum Qualification: Graduate preferably from Finance, Chartered Accountancy, Forensic background. Work Experience Minimum15years of experience Prior experience of leading a team of investigators. Exposure of CXO level stakeholder management
Job Title
Assistant Vice President - Fraud Prevention & Control