Job Title

HCLTech is Hiring for Email & Chat Support!Interested candidates can walk in for an interviewDates: 11th December 2025Timing: 11:00 AM - 3:00 PMWalk-In Address: No. A 8 & 9, Sector 60, Noida - 201301Work Location: GurugramContact Persons: Navya/AnkuPlease carry:- 2 Updated Resume - 1 Passport size - 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)Type of Requirement:-E-Mail Support (Excellent Written & Verbal Communication is a must)Required Qualification:-Graduate / Post Graduate in any stream.Job Description- As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency. - You will use deductive reasoning to make sound business decisions. - You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions. - You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency - You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow. - You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies. - You will learn and process all products offered in the logo.Key Skills- Team oriented/team player - Situational/contextual awareness with the ability to understand the impacts of ones work. - Excellent critical and analytical thinking abilities - High attention to detail, and high level of professionalism - Proactive, self motivated, self starter, minimal supervision - Excellent analytical skills and strong decision-making skills committed to resolution and compliance - Strong organizational, time and workflow management skills - Order Management experience is preferredMust have:-Excellent Spoken & Written English.Excellent English Written CommunicationWillingness to work in Shifts - 24* 7