Job Title

If you are looking for an exciting opportunity, join us at the Walk-in Drive!HCL is hiring for Associate / Senior Executive roles, and we are conducting a Walk-in Drive in Sholinganallur.Walk-in Drive Details:Location: HCL TECH- Sholinganallur, (Address: Elcot SEZ, Medavakkam High Road, Solinganallur, Chennai, Tamil Nadu 600119)Date: 12th December (2:00 PM- 5:00 PM)& 13 December (10:00AM - 3:00 PM)Contact HR SPOC DharaniJob Location: ChennaiShift Timing: 7:00 AM 5:00 PM (IST)Work Mode: Work from Office (WFO)Domain: Australian MortgageJob Summary:The candidate is responsible for supporting the Credit Officer / Verification Officer in home loan Pre-Assessment (document sufficiency checks), Rework Triaging, and processing Simple Rework applications.Key ResponsibilitiesPre-Assessment:- Review new-money loan applications to ensure all mandatory documents and bank disclosures are provided, valid, signed and within acceptable date limits. - Perform identify verification by comparing system information with the supplied identification documents. - Highlight any discrepancies to brokers using system comments section, following the standard message template and predefined conditions list.Rework Triaging:- Assess rework items using the defined matrix to determine whether they are complex or simple. - Route complex cases to the Verification Officer and process all simple rework items. - If unsure whether a case is simple or complex, route it to the Verification Officer for review.Simple Rework:- Review pending conditions against the information or documents supplied by brokers. - Based on the review outcome, either fully approve the application or issue a pending notice. - Change the application status to NPW if broker notes or emails indicate the customer is not willing to proceed further with the application.Qualifications- Minimum of 2 - 4 years of experience in mortgage/home buying process - Detail Oriented - exercise extreme attention to details; thorough, accurate, organized, and productive and seeks to understand both cause and effect of a situation. - Strong analytical and problem-solving skills - Excellent Communication and stakeholder management skills, support by collaboration mindset and possess a service-based mindset with strong customer focus. - Highly motivated, result driven, team and customer focused - Good Judgement - The exercise of Critical thinking, analysing and assessing and taking ownership of outcome.