About the RoleWe’re hiring a customer-focused professional to handle travel-related queries, bookings, modifications, and support. Prior experience in travel/hospitality customer service is preferred.Key Responsibilities- Manage inbound/outbound calls for bookings, inquiries, and cancellations - Provide accurate info on flights, hotels & holiday packages - Resolve customer concerns with a positive attitude - Coordinate with operations, ticketing & sales - Update CRM records and follow quality standardsRequirements- 6 months–1 year of customer support experience (travel/BPO preferred) - Strong English & Hindi communication - Basic knowledge of travel terms (PNR, GDS, fares) - Good problem-solving & multitasking skills - MS Office + CRM familiarity ( Preferably ZOHO CRM )Preferred- Knowledge of domestic & international travel processesBenefits- Competitive salary + incentives - Training & growth opportunities - Supportive work cultureSend your CV to: lakhya.jaiswal@
Job Title
Sales Agent - International Travel