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Job Title: Zonal Collection Manager – MSMEBase location : JaipurVertical: MSME / Business LoansRole Summary:Lead and manage collections for MSME loans across Western India. Focus on recovery of overdue accounts, legal recoveries, restructuring, and field/agency operations.Key Responsibilities:- Devise and execute collections strategy for MSME loans (WC, TL, OD). - Manage regional collection teams - Handle legal recovery (demand notice, arbitration, suit filing, SARFAESI proceedings). - Ensure adherence to regulatory and internal policy norms. - Provide insights to credit and product teams on risk trends.KPIs:- Recovery % (bucket/vintage) - Reduction in delinquency ratios (30+/60+/90+) - Legal resolution outcomes - Cost of collection metrics - Agency compliance and productivityQualifications & Experience:- Graduate/MBA with 10–15 years in MSME or business loan collections - Experience in handling secured/unsecured SME loan recoveries - Legal understanding of business loan recoveries essential - Strong MIS, team handling, and stakeholder management skills