Role OverviewThe IT Infrastructure & Security Manager will oversee all internal IT systems, networks, and security. This hands-on role focuses on ensuring reliable connectivity, strong security across devices and networks, and standardized IT processes.The manager will also drive documentation, monitoring, and reporting while building a scalable IT setup that can support the company’s growth to 500+ users.Key Responsibilitiesfrastructure & Systems Management● Oversee and maintain all on-prem IT assets — switches, routers, Wi-Fi, servers, and user devices.● Ensure reliable LAN/WAN setup, VPN, and remote connectivity.● Manage hardware lifecycle (procurement, tagging, deployment, and disposal).● Maintain backups and disaster recovery plans.2. Network Operations● Monitor and optimize network performance; ensure redundancy and uptime.● Configure and maintain VLANs, DHCP, DNS, and access control.● Troubleshoot connectivity issues quickly and implement proactive monitoring.● Coordinate with ISPs and vendors for service quality and escalations3. Security & Compliance● Implement and enforce security policies: endpoint protection, MFA, patching, and access management.● Monitor network traffic for unusual behavior or potential breaches.● Conduct vulnerability assessments and coordinate remediation.● Define and document IT policies (passwords, device usage, BYOD, etc.).● Ensure compliance readiness for frameworks like ISO 27001 or SOC2 (as future goals).4. Automation & Process Improvement● Use PowerShell/Bash scripts to automate recurring admin tasks.● Introduce basic monitoring dashboards (device health, bandwidth usage, patch status).● Optimize IT ticket resolution and user support workflow.5. Team & Vendor Management● Supervise IT support staff or vendors handling device setup and troubleshooting.● Manage procurement, renewals, and vendor SLAs.● Train users on IT hygiene and security best practicesWhat we’re looking for:● 8–12 years of experience in IT Infrastructure, Network Administration, or Systems Security.● Strong knowledge of:- Network protocols, firewalls, and routing/switching. - Windows & macOS environments. - Active Directory / Azure AD, M365 / Google Workspace.● Proven experience managing IT for a 200–500 user organization.● Good understanding of security tools: EDR, VPN, firewalls, MDM, and backups.Preferred:● Basic scripting knowledge in PowerShell or Bash for automation.● Experience with asset management or ITSM tools (Jira, Freshservice, etc.).● Certifications like CCNA, CompTIA Security+, ITIL, or Microsoft Certified: Systems Admin.Here are answers to some questions you may haveWhere is your office?Chennai (Perungudi)Work ModelWork from Office – because great stories are built in person!Do you have an online presence?(we are @AmuraHealth on all social media)For better insights:
Job Title
IT Infrastructure & Security Engineer