Job Title

Years of Exp - 2 to 5 YrsLocation - Pan IndiaWork mode - Fulltime -HybridRole and Responsibilities- Experience in working on any two IAM engagements providing application support SailPoint IIQ. - Provide Level 2 and Level 3 support for the system within agreed service levels - Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area - 3 to 5 years of experience in support, customization, configuration and deployment of any Identity Management and Governance products - Support IGA tool integration with critical applications and infrastructure - Assist stakeholder teams as required, coordinate with product engineering team - Resolve technical issues through debugging, research, and investigation. - Understands of below IGA concepts: - User Lifecycle Management, Provisioning, and Reconciliation - Auditing, Reporting, and user activity Monitoring - Access Certification - Java/J2EE and knowledge on SQL - Strong communication skills, both verbal and written - Must be able to thrive in a fast-paced, high-energy environment - Ability to work independently, adapt quickly, and maintain a positive attitude - Troubleshoot and maintain user onboarding workflows and role provisioning - Ability to perform Root Cause Analysis and suggest solutions to avoid errors - Support onboarding of application and platform users. - Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues. - Must have experience in Application Onboarding - Experience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen - Perform systems analysis and tuning to insure optimal infrastructure responseQualifications:Education:- Bachelor's Degree required