voice coachGoregaon, Maharashtra, India (On-site)Shift: 24/7 (5 days working)Roles & Responsibilities:- Accent Neutralization: Reduce regional influence on speech for better global comprehension. - Pronunciation & Articulation: Train agents to pronounce words clearly and correctly. - Voice Modulation & Tone: Develop skills to maintain a professional, empathetic, and confident tone. - Listening Skills:Enhance active listening for accurate understanding and response. - Customer Service Language:Teach appropriate phrases, vocabulary, and cultural nuances for international interactions.Key Deliverables:- Customized voice training modules. - Individual and group coaching sessions. - Pre- and post-training assessments to measure improvement. - Feedback reports and recommendations for continuous development.
Job Title
Vocal Coach