Job Description: Associate – SSTDesignation: Associate – SSTDepartment: SST / Operations / SupportLocation: Dehradun Defence Offline CenterLucknow Defence Offline CenterExperience: 1–2 Years (Freshers can apply)CTC: As per industry standardsPreferred Industry: Ed-Tech / Customer Support / Inside Sales / Service OperationsKey Responsibilities:Develop and execute data-driven strategies to improve student success, retention,and academic outcomes.Track and analyze key performance indicators (KPIs) to measure student progress and identifyimprovement areas.Collaborate with academic, operations, and counseling teams to create a supportive and growth-oriented environment.Design and implement innovative programs addressing diverse student needs.Provide actionable insights to leadership based on student performance data and feedback.Contribute to fostering a positive and motivating learning experience for all studentsQualifications & Skills:Bachelor’s degree (Master’s preferred) in Education, Management, or a related field.1–3 years of experience in student success, academic operations, or edtech roles.Strong analytical, coordination, and communication skills.Proficiency in MS Excel and basic data analysis tools.A passion for student development and academic excellence.Must Know Tamil or other local languages.Why Join Physics Wallah:Be part of India’s leading edtech revolution transforming learning experiences.Work in a collaborative, student-focusedenvironment.Opportunities for professional growth andmeaningful impact.
Job Title
Customer Service Specialist