Job PurposeThe DSO will be responsible for driving the liability business at the Banking Unit. This includes acquisition and servicing of customers, mobilization of deposits (CASA, RD & TD), delivery of government scheme services (GSS), and ensuring adherence to regulatory and compliance requirements.Key Responsibilities- Customer Onboarding & Deposit Mobilization: Acquire new customers and drive deposits across CASA, RD, and TD products, with emphasis on quality sourcing to achieve liability business targets. - Government Schemes: Actively enroll customers under Government Scheme Services (GSS) including PMJDY, PMJJBY, PMSBY, Atal Pension Yojana (APY) and others. - Customer Relationship Management: Build and maintain long-term customer relationships to ensure service excellence, retention, and repeat business. - Regulatory Compliance: Ensure 100% adherence to KYC/AML/CKYC norms and other regulatory guidelines during customer onboarding and servicing. - Business Reporting: Maintain updated and accurate records of daily performance, including account sourcing, deposit mobilization, and GSS enrolments, and submit timely reports to the respective line manager. - Team Collaboration: Coordinate closely with the Banking Unit (BU) team to ensure seamless onboarding and service delivery for all customers.Qualifications & Experience- Fresh Graduate in any discipline or. - Minimum 1 Year of experience in Banking, Financial Services, or Microfinance sector (liability/branch banking background preferred) after HS.Skills & Competencies- Excellent communication, relationship management, and customer-handling skills. - Proficiency in MS Office applications and basic banking systems. - High level of integrity, discipline and customer-first attitude.
Job Title
Deposit and Service Officer (DSO)