The MissionTo drive the evolution of RateGain’s Channel Manager by delivering a fast, reliable, and deeply integrated distribution platform that empowers hotels to scale effortlessly. This role will bridge business goals, customer needs, and technical execution to build high-impact features, strengthen OTA/PMS partnerships, and continuously improve product performance using data-driven insights. The mission is to act as the voice of the customer, orchestrate seamless cross-functional collaboration, and ensure the product consistently delivers measurable value across the UNO suite.Key Responsibilities1. Product Strategy & Roadmap- Contribute to the Channel Manager roadmap, ensuring alignment with RateGain’s UNO suite vision. - Translate business goals and customer insights & requirements into clear product initiatives. - Identify and prioritize high-impact features that improve speed, reliability, and automation in hotel distribution. - Partner with the Tech and Business team to shape the mid-term (3–6 month) roadmap and success metrics.2. Product Discovery & Definition- Gather and analyze requirements from customers, CSMs, sales, and OTA/PMS partners. - Convert insights into detailed PRDs, wireframes, and user stories. - Collaborate with design and engineering to define scalable, user-centric solutions. - Lead backlog grooming and ensure sprint readiness for development teams.3. Execution & Delivery- Own delivery from concept to rollout — managing sprints, QA feedback, and stakeholder communication. - Track adoption and performance of released features; iterate using data and feedback from customers - Work closely with GTM, marketing, and support teams for product launches and customer enablement.4. Stakeholder & Partner Management- Liaise with OTA partners (Expedia, , etc.) for API certifications, new capabilities, and testing. - Collaborate with PMS/CRS partners for integration design and joint go-to-market. - Ensure seamless communication between business, tech, and external stakeholders.5. Metrics & Continuous Improvement- Define and monitor KPIs such as update latency, uptime, channel success rate, and adoption metrics. - Leverage analytics tools and internal dashboards to identify areas of improvement. - Act as voice of the customer within the Channel Manager product line.What You’ll Bring- 3–5 years of experience in product management, ideally in hospitality tech, travel SaaS, or integration-heavy platforms. - Strong understanding of channel management, distribution technology, or API-driven ecosystems. - Experience working with engineering teams on integrations (OTA, PMS, GDS, CRS) or large-scale SaaS systems. - Analytical mindset with comfort using data for decision-making (SQL, PowerBI, or similar tools). - Excellent communication skills — ability to present roadmap, business cases, and release updates clearly. - Hands-on experience writing PRDs, managing backlogs, and delivering in agile environments. - A customer-first, detail-oriented mindset with strong ownership.Good to Have- Exposure to hotel tech, revenue management, or distribution automation. - Familiarity with API certifications, property management systems, or rate parity tools. - Prior experience in a B2B SaaS environment serving enterprise clients.Equal Opportunity EmployerWe are proud to be an equal opportunity employer and are committed to creating a diverse and inclusiveworkplace. All qualified applicants will receive consideration for employment without regard to race, color,religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, orveteran status.
Job Title
Product Manager