Job Title

Primary Job Responsibilities: Scrutinization & Claim Status Updation: Review claim documents for completeness and accuracy. Update claim status on theARIBL Claim Portalbased on received documents. Flag discrepancies or missing information for timely resolution. MIS Maintenance & Analytics: Maintain acomprehensive MISfor all claims, ensuring data accuracy. Generate analytical reports to track claim trends and performance metrics. TAT Management for Claim Clearance: Ensure that all claims are processedwithin the defined Turnaround Time (TAT) . Coordinate with internal teams and external stakeholders toexpedite settlements . Handling Queries & Claimant Assistance: Address email queries from claimants, Client, and other stakeholders. Attend to personal visits from claimants at desk, providingnecessary guidance and support . Presentation & Awareness Program Preparation: PreparePowerPoint presentations (PPTs)for seminars, awareness programs, and training sessions. Conduct workshops or training to educate stakeholders about theGPA claim process . PAN-India Claimant Visits (As Required): Travel across India to meet claimants, assisting withawareness of the policy, and resolution of issues . Liaise withregional and corporate SBI officesto facilitate smooth claim processing.Key Skills & Competencies: ✔ Strong knowledge ofinsurance claim processing and documentation . ✔ Proficiency inMIS management, reporting, and analytics . ✔ Ability tohandle customer querieswith professionalism and empathy. ✔ Strongcoordination and follow-up skillsto ensure timely claim resolution. ✔Presentation and training skillsto conduct awareness programs. ✔Willingness to travel PAN Indiaas per business requirements.