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Job Title


Customer Success Manager


Company : Viable Search Consultants


Location : Gurgaon, Haryana


Created : 2025-12-15


Job Type : Full Time


Job Description

Key deliverables: Strengthen, build, enhance existing partnership with corporate clients in assigned portfolio Supporting them in leveraging Quest2Travel portal to derive tangible process & purchase savings Cross sell products offered by Quest2Travel, primarily increasing Hotel penetration On-board sister/ subsidiary companies of Parent companies for availing travel services Track account performance on daily/ regular basis Conducting Quarterly/ half yearly / annual Travel Business reviews Monitor profitability of managed accounts & overall portfolio To be points person for partners in streamlining and providing solutions in case of issues Build strong web of influence within managed corporates Ring-fence partnership from competition Track & report competition activities to Sales & Business Development Team Develop collaborative relationships across teams within and outside market Support GM and Vice President to drive a winning culture within the teamRequirements: Graduate or PGD with relevant corporate 5 to 7 year sales experience in TMC, Hotel or Airline industry Proven track record in sales negotiations and closing skills with clients Demonstrated experience in delivering aggressive sales results Knowledge of consultative selling techniques within complex product lines and services Working knowledge of Corporate Services product lines and industry technology products Strong financial acumen Strong communication and presentation skills with knowledge on MS word, excel Requires strong resilience, high energy and a result driven approach