SAP Functional Issue Co-OrdinatorKey Skills- SAP Functional Support (SD/MM/FI/CO/PP/WM/PM/QM etc.) - Issue Tracking & Resolution (Ticketing tools like ZohoDesk/Solution Manager) - Business User Support & Training - SAP Master Data Management - UAT / Regression Testing - Root Cause Analysis & Documentation - Stakeholder Communication - Change Request Coordination - Basic SAP Configuration Knowledge - SLA Compliance & Reporting - Coordinate and manage day-to-day SAP functional issues across multiple modules. - Act as a single point of contact for business users for SAP-related issues and requests. - Liaise with SAP functional consultants and technical teams to ensure timely resolution. - Create and manage tickets in ServiceNow/SAP Solution Manager and track until closure. - Prioritize and escalate critical issues to ensure minimal business disruption. - Maintain issue logs, prepare weekly/monthly dashboards, and analyze trends for continuous improvement. - Assist in testing, documentation, and communication of system changes or enhancements. - Support business users with SAP training, documentation, and best practices.
Job Title
Manager SAP Consultant