Job Title

Greetings from Tata Consultancy Services!TCS is conducting (F2F)in-person interview drive for Hyderabad, Bangalore, Chennai , Mumbai & PuneRole**: Role assigned based on the technical interview roundDesired Skill Set: Saviynt IGA & Identity ManagementExperience Range: 4+ YrsDate of in-person interview: 6th December (Saturday)Reporting Time: 9:00 AMJoining location: PAN IndiaWalk In Drive Location details:HyderabadCMC-Non Sez.,Tata Consultancy Services Synergy Park non-SEZ(Old CMC Building) , opposite to DLF building, Gachibowli, Hyderabad 500032BangaloreTata Consultancy Services, TCS - Brigade Bhuwalka Icon, (Landmark, Next to Taj Vivanta Hotel, ITPL Road)TAG Block, Ground Floor, Whitefield, Bengaluru, Karnataka 560066ChennaiTCS Shollianganallur Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119MumbaiTCS Yantra park Pokharan Road Number 2, TCS Approach Rd, Thane West, Thane, Maharashtra 400606PuneTata Consultancy Services, Sahyadri Park 1,A1 Interview Area, Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune - 411057JD:- 4+ years of IT experience specifically in Identity Management. - Hands on development, customization, and solution experience on one or more Identity Management solution suite, depth of understanding in Identity Management and Governance use cases etc. - Have good knowledge on Saviynt IGA architecture with hands on experience in application onboarding (provisioning / de-provisioning), Birthright Provisioning, implementing application workflows, Segregation of Duties, Analytics Reporting Services and Campaigns/Access Certifications. - Strong knowledge of Access Reviews and certifications in Saviynt. - Resolve technical issues through debugging, research, and investigation. - Provide Application Support in 24*7 Environment. - Application Support and Operations Management. - Logs for failure patterns across customers. - Log alerts for application failures (needs to be automated so need to work with Team to finalize the way forward). - Monitor jobs running on application. Restart/Restore the job as per original schedule in case of any failure. - Escalate: In case of specific pre-identified issue types, reach out to the respective SPOCs in the other clusters to remediate/ restore. - Resolve tickets by working with Product Teams/Application Teams. - Respond and assign to all tickets to pre-identified team within SLA timeline. - Maintain a culture of continuous improvement, by providing suggestions for process improvements, providing updates to documentation, providing assistance and transfer of knowledge to peers in your area of expertise. - Excellent oral & written communication skills and ability to work with global counterpart.