Job Title

About the Role:We’re looking for a strategic and client-focused Account Manager to lead and grow relationships with our key enterprise customers. In this pivotal role, you’ll serve as a trusted advisor, aligning our technology solutions with client goals, driving adoption, and ensuring long-term business impact.You’ll collaborate cross-functionally with Product, Engineering, and Customer Success teams to deliver value, shape strategy, and identify new growth opportunities across enterprise accounts.What You’ll Do- Act as the primary relationship owner for high-value enterprise clients, ensuring alignment of business outcomes and technology strategy. - Understand client goals, challenges, and IT landscapes to design tailored solutions that deliver measurable impact. - Lead onboarding, executive reviews, and roadmap discussions to ensure long-term client success. - Collaborate internally to advocate for client needs, influence product direction, and ensure timely solution delivery. - Use data and insights to drive proactive engagement and strategic recommendations. - Identify opportunities for account growth—including upselling, cross-selling, and expansion across new business units or geographies. - Stay updated on industry trends, emerging technologies, and cloud solutions (AWS, Azure, GCP) to provide consultative guidance to clients.What You’ll Bring- Bachelor’s degree in Business, Computer Science, Engineering, or related field (MBA preferred). - 10+ years of experience in enterprise account management, client success, or consulting within a technology-driven organization. - Proven success managing complex, multi-stakeholder enterprise relationships. - Strong understanding of cloud infrastructure, digital transformation, and enterprise IT environments. - Exceptional executive communication, negotiation, and stakeholder management skills. - Proficiency in CRM tools (Salesforce, Zoho, etc.) and data-driven client engagement strategies. - A strategic, consultative mindset with a passion for driving customer value.