Job Title: Account Manager – Debt CollectionsLocation: Noida | Employment Type: Full-TimeJob Summary:Seeking an experienced Account Manager to lead client relationships and oversee debt collections operations with a focus on process transitions. The role involves managing end-to-end collections performance, ensuring compliance, and driving seamless transitions for US-based clients. A valid US visa is mandatory.Key Responsibilities:- Manage client relationships and collections operations. - Lead transition projects (due diligence, KT, stabilization). - Ensure SLA/KPI delivery and compliance with US regulations (FDCPA, TCPA). - Collaborate with internal teams for smooth process onboarding. - Provide insights through performance analysis and reviews. - Travel to the US for client visits and transitions.Requirements:- Bachelor’s degree. - 5+ years in debt collections, incl. 2+ years in client-facing role. - Experience in transition management (BPO/shared services). - Strong communication and stakeholder management skills. - Valid US visa (mandatory).Preferred:- Experience with US clients, PMP/Six Sigma certification, and exposure to digital collections tools.Please share CV on manisha@Thanks & RegardsManisha Rastogi
Job Title
Account Manager