Job Title

Job Summary:The Digital Solution Advisor is a part of the front-end sales/ account management team atHighRadius and works closely with the Account Executive (AE) in day-to-day interactions withthe prospect/ customer. The DSA will carry a Sales quota target and the primary responsibility isto engage with the customers on existing solutions and accelerate deals through the salespipeline across the various sales stages to closure. HighRadius follows a “Two-in-a-Box” modelwhere DSA and an Account Executive (AE) are involved in every interaction with a prospect/customer.The different stages of such a process usually include:- Initial connect and prospecting - Understanding prospect business needs and requirements - Creating and demonstrating value of HighRadius products to prospects using Business - Cases/ ROI models - Aligning with various stakeholders in the prospect’s organization - Preparing and reviewing contracts - Renewal of contracts - Proactive churn risk management - Escalation Management - Negotiation and closing the deal/ opportunityKey Responsibilities:- Work along with the AE to move deals/ opportunities through the pipeline. - Interact with the prospect/ customer on a day-to-day basis - Requirement gathering and Customer qualification via a systematic analysis of customer - business - Product demonstration to Finance department of Fortune 1,000 companies (CXO, VP, - Director Level audience) - Develop a detailed Cost Benefit ROI/ Business Case model - Strategize/ develop a plan to take on the competition and take deals/ opportunities to - successful closure - Churn management - maximize customer satisfaction - Analyze customer tickets and coordinate with respective departments (support, product, - etc.) to be sure we are closing tickets and ensuring high customer satisfaction - Proactively manage customers to minimize churnSkills & Experience Needed:- Prior Sales/Business Development/Pre-Sales/ Consulting experience/ Customer Success - Hands-on working experience with ERP software’s and/or cloud computing knowledge is - an advantage - 3- 8 Years of experience is preferred - Experience in working with North American or European customers in a consultative sales - role would be an advantage - Prior Accounts Receivable knowledge would be an advantage Highly Organized and - Self Motivated - Possesses excellent communication and presentation skills - Comfortable interacting with CXO level employees of Fortune 1,000 companies - Excellent at teamwork and ability to work in a distributed delivery environment - Possesses and demonstrates high integrity and credibility as perceived by all those with - whom they will work - Strong intellect coupled with proficient commercial instincts - Unwavering focus on results/targetWhat You’ll Get:● Competitive salary.● Fun-filled work culture (Equal employment opportunities.● Opportunity to build with a pre-IPO Global SaaS Centaur