Job Title: Account ManagerLocation: Mumbai (On-site)Experience: 4+ yearsAbout SchbangSchbang is a creative technology transformation company delivering future-ready digital solutions across design, technology, marketing, automation, and innovation. We empower brands with full-stack digital capability, measurable business impact, and award-winning execution.Role OverviewWe’re looking for a high-energy, client-obsessed Account Manager who has experience working with Tech, SaaS, Digital Product, UI/UX, and App/Web Development services. You will be the bridge between our clients and internal tech/design teams — ensuring seamless delivery, proactive problem-solving, and exceptional client experience.This role demands someone who thrives in fast-paced environments, handles escalations like a pro, and never gives up until the client says “Schbang!”Key Responsibilities- Lead end-to-end client servicing across tech, digital transformation, UI/UX, product design & development engagements - Translate client objectives into measurable delivery plans and ensure timely, flawless execution - Build strong, senior-level client relationships — becoming their trusted digital transformation partner - Manage internal collaboration across Web, UI/UX, App Dev, Martech, Analytics & Design teams - Handle queries/escalations with maturity, speed, empathy & solution-oriented thinking - Drive innovation, strategic thinking, and new initiatives for client growth & digital maturity - Present business insights, performance reports, roadmaps & transformation plans - Identify upsell/cross-sell opportunities across Schbang’s digital service ecosystem - Maintain strong understanding of emerging tech trends & digital platformsMust-Have Skills- 4+ years of client servicing/account management experience in a tech/digital/SAAS/design agency environment - Strong understanding of tech delivery: web/app dev, UI/UX, digital platforms, CMS, martech - Excellent communication & presentation skills — confident with CXOs/Founders - Proven track record managing high-stakes clients & escalations - Ability to navigate ambiguity, solve problems, and drive outcomes - Data-driven approach with understanding of analytics (GA expertise preferred) - Strong project coordination, time management & stakeholder managementWho You Are- A client champion & internal team enabler - Calm under pressure — thrives during escalations - Detail-oriented, structured, and process-driven - Innovative thinker with a passion for digital transformation - Growth-minded with a never-give-up attitude - Team player who motivates and collaborates across functionsWhy Schbang- Work on cutting-edge technology & digital transformation projects - High-autonomy role with leadership exposure - Opportunity to influence and scale marquee brands - Culture that rewards innovation, excellence, and hustleHow to ApplySend your CV to lloyd.dantis@Subject: Application — Account Manager | Mumbai
Job Title
Account Manager