As a Design Manager at HomeLane, you will lead a team of internal designers and the design partner community (working out of your showroom)- Be in charge of making every designer successful, and ensure every client gets the best experience - This role thrives on sales & revenue targets - you will lead the team’s effort to achieve the sales target - Design Partner Conversion- You are the co-owner of this metric along with Sales Manager of the showroom. - You will lead/coach/mentor your unit of DPs - Enabling this community to perform, grow and flourish directly indicates the effort you have built-in. Any improvements with this team will be attributed to your achievement - Design Output- - NPS / Net Promoter Score - This score indicates our promise to the customer. You will be responsible for ensuring that our NPS score is constantly 9/10 (on a 10-point scale) - Predictability in the collection target of the unit - you will be responsible for the number and the projects which are pushed into production. Since this is linked to our collections, there is a bonus on the Community Manager to help us reach our target numbers - As one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the different stages of the project/customer interface - You will work with the central design team to bring in insights from the client / designer meetings and suggest process improvements/product improvements - You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met - People / Team Management - Hire and developing a great talent is an integral part of this role. This leadership role will include constantly coaching/mentoring internal team, reiterating HomeLane values across the teamWhat are we looking for -- Minimum - 3-year Diploma in Interior Designing / Architecture from a reputed Institution - Minimum 5 years of experience in the Interior design field - Exposure to have built teams is an advantage - People management experience is mandatory - must have led interior designers/architects - Should be an astute designer - Good communication and presentation skills are mandatory
Job Title
Interior Design Manager