Job Title

About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.KEY RESPONSIBILITIES:- Report on Delta’s assets leaving TechOps for sale, exchange, or lease return, including incident statements, asset histories, LLP lists, SB and AD reports - Facilitate records transfer, audit, and retention for all maintenance visits - Use planning data to prepare for receipt of records. - Communicate with stations to ensure records quality - Research and retrieve records in the repository. - Support records transfer, audit, and troubleshooting for major assemblies. - Maintain data integrity during shop visits by addressing issues reported by Engine Maintenance and other stakeholders. - Responsible for the handling, generation, and retention of engine shop visit paperwork. - Input incoming customer engine records into the MTAC system and transfer removal data from Delta internal systems into MTAC. - Generate customer-specific part reports (LLP, MSPL, and Component) from MTAC for customers. - Resolve routine system and customer-generated issues using the blended core systems (SAP, GEM/MIRS, SCEPTRE, and MTAC. - Provide direct support to the engine and support shops regarding discrepancies in engine shop paperwork. - Collaborate effectively across teams to ensure seamless information flow and process alignment. - Follow all TOPPs (Technical Operations Policies and Procedures) and SOPs (Standard Operating Procedures) to ensure compliance and consistency. - Practice safety-conscious behaviors in all operational processes and procedures - Must be able to multitask in a high-volume, fast-paced working environment - Work in collaboration with Senior engineers within the team in meeting business objectives. - Should possess excellent written and verbal communications skills, able to handle several projects simultaneously with minimum supervision, well organized and able to prioritize work to meet established deadlines.WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):- Bachelor of Engineering Degree (aerospace or mechanical preferred) or comparable experience in an engineering related field. - 5-8 years of experience working for Airlines supporting in Technical Records domain for Engines. - Familiarity with aircraft, engine, and component records. - Good Understanding of electronic record tracking systems - Willingness and ability to build skills in the Blended Core (SCEPTRE, MIRS, and SAP) and MTAC. - Strong teamwork and cross-team collaboration skills. - Attention to detail and ability to manage multiple priorities. - Must be able to coordinate workflow to multiple disciplines. - Able to work effectively in a fast paced and high-volume environment. - Must have a strong sense of customer service.WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):- Prior aviation records experience with any other Airlines. - Overview of SAP, SCEPTRE and MIRS applications - Basic knowledge and understanding of OEM source documents including major assembly, component and aircraft repair manuals, Illustrated Parts Catalog (IPC)/Illustrated Parts List (IPL), and manufacturer standard practice manuals and FAA technical record policies preferred.