Job Title

We’re Hiring: Compliance Specialist (Debt Collection)We’re looking for an experienced Compliance Specialist to help ensure our operations meet federal, state, and regulatory standards while fostering a strong culture of compliance across the organization.Key ResponsibilitiesRegulatory Oversight- Monitor daily operations to ensure compliance with FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and applicable state debt collection laws - Support the development, implementation, and maintenance of compliance policies, procedures, and internal controlsAudit & Monitoring- Conduct internal audits of account activity and communication logs - Prepare for and manage external audits conducted by clients or regulatory bodiesComplaint Management- Investigate, document, and respond to consumer complaints from all channels (direct complaints, CFPB, BBB, etc.) - Analyze complaint trends and recommend corrective and preventive actionsTraining & Awareness- Develop and deliver compliance training for new hires and ongoing employee certification - Partner with department leaders to promote a consistent and proactive compliance cultureRisk Assessment- Identify potential compliance risks and escalate concerns with recommended mitigation strategies - Stay current on regulatory changes and communicate impacts to leadershipVendor & Data Privacy Oversight- Ensure third-party vendors handling consumer data comply with company security and privacy standardsRequired Qualifications- Bachelor’s degree - 3–5 years of experience in compliance or risk management within the debt collection industry - Strong working knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations - Excellent analytical, investigative, and problem-solving skills - Strong written and verbal communication abilities - Proven ability to manage multiple projects and meet deadlines.Interested andidates kind;y share your resumes on shikha@