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Job description: - Location: Bangalore, India - Required: 7+ Years in Salesforce Ecosystem Role Overview - We are seeking an experienced Salesforce professional with 7+ years of expertise to join our team as an R&D and Innovation Lead (Salesforce COE). - The ideal candidate will have a strong background in Salesforce COE (Center of Excellence), Presales, and Engineering Excellence and will be passionate about driving innovation in the Salesforce space. - This role focuses on R&D, building futuristic demos, Proof of Concepts (POCs), and reusable assets to drive business growth and technical excellence. Key Skills: Data Cloud Agentforce Einstein AI Tableau Next - Understanding of Agentic Framework (n8n, autogen) - Understanding on LLM, RAG, Prompt Engineering, MCP Server, A2A Key Responsibilities - 1. Research & Development o Build and conceptualize cutting-edge Salesforce multi-cloud solutions leveraging Data Cloud, Agentforce, Einstein AI, Tableau Next o Develop futuristic demos, POCs, and accelerators for various Salesforce solutions, ensuring they are scalable, reusable, and aligned with business needs. - 2. Innovation & Assets Creation o Ideate and develop industry-specific reusable assets and frameworks that can be leveraged across multiple clients. o Stay ahead of the Salesforce roadmap to create innovative solutions using upcoming features and tools. - 3. Client Engagement & Presales Support o Collaborate with sales teams to capture client requirements and translate them into compelling demos and POCs. o Run engaging demos for clients, showcasing the value of Salesforce solutions and driving client confidence. o Support RFP/RFI responses with technical solutioning and innovative approaches. - 4. Collaboration with Engineering Teams o Work closely with the engineering team to design and build robust, scalable Salesforce solutions. o Provide hands-on guidance and leadership to the engineering teams to ensure alignment with business objectives. - 5. Thought Leadership o Act as a Salesforce subject matter expert (SME) with a focus on multi-cloud solutions, Einstein capabilities, and Data Cloud & Agentforce applications. o Represent the organization in Salesforce forums and thought leadership events. - 6. Center of Excellence (COE) o Establish best practices, governance models, and frameworks to drive engineering excellence across Salesforce projects. o Define and maintain reusable playbooks for solution development and delivery. - Must have Certifications: - 1. Data Cloud Consultant - 2. Agentforce Specialist - 3. Salesforce Certified Application Architect or System Architect