Job Title

JOB LOCATION: HEAD OFFICE - Mumbai Experienced candidates - Please do not apply CTC offered : 3.5 LPAKey Responsibilities: Customer Engagement & Assistance o Greet and attend to walk-in customers promptly and courteously. o Understand customer needs and recommend suitable AMC cookware solution. o Provide demonstrations of AMC products and explain features, benefits, and usage at customer's place.Sales Support o Assist customers with product selection, pricing, offers, and payment procedures. o Up sell and cross-sell AMC accessories and related products. o Maintain updated knowledge of ongoing promotions, discounts, and exchange offers.After-Sales Support o Handle customer service queries related to product use, care, and warranty. o Assist in the processing of returns, exchanges, or service requests.Generate sales leads o Identify and target potential institutional clients such as corporate institutions, cooking schools, and government institutions etc o Develop and maintain a pipeline of prospects through cold calling, networking, and referrals.Qualifications & Skills: Education: Graduate in Business / Marketing / Hospitality. Experience: 0–2 years in institutional or B2B sales (FMCG, kitchenware, hospitality, or retail/direct sales preferred).Skills: · Strong communication and interpersonal skills. · Product demonstration and presentation skills. · Basic computer knowledge (MS Office, CRM tools). · Problem-solving and customer handling abilities.Personal Attributes: · Pleasant and professional appearance. · Customer-centric and approachable attitude. · Patience and empathy in handling customer concerns. · Willingness to learn product details and cooking techniques.Work Schedule: · 6-day work week (including weekends and public holidays if required). · Working hours as per location.