Roles & Responsibilities Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA. Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is onboarded
Job Title
Admission Counselor - Working Professionals