Job Title

SAP GR (Group Reporting) ConsultantJob title: Functional Consultant – Application Maintenance and SupportRequired Qualifications:Should possess more than 7+ Years of experience in SAP GR moduleShould have worked extensively on SAP GR Application SupportVery good academic backgroundVery good communication skills who can interact with client and other partners to effectively understand the problem and provide solutions.Should possess cross functional skills to determine the root of the issue.SAP MM SkillsStrong knowledge of SAP S/4HANA Finance, Group Reporting, and Consolidation processes.Hands-on configuration experience in SAP Group Reporting.Understanding of IFRS/GAAP accounting standards and consolidation logic.Experience with Financial Statement Version (FSV)Integration of SAP GR with analytical toolsKey Responsibilities:Offshore Consultant responsible for handling L2 and L3 IncidentsExpected to investigate incidents and Problem tickets which is assigned to him/her.Provide resolution to the incidents / problem tickets as per the Service Levels defined and restore business continuity as quick as possible.Provide inputs and work closely with technical consultants for investigating issues and to prepare technical specifications.Provide status update on all the tickets to service delivery managerResponsible for keeping SLAs intactPeriodically update the issue log with the right information in the ticketing tool for the incidents / problem management tickets.Timely escalation on the ticket to third party and vendor, take end to end ownership until the issue is completely resolved.Periodically monitor background job and take corrective action in case of failureRecommend industry best practices, implement service improvement plans and ultimately bring application stabilityPrepare and maintain all documentation required for the engagementCooperate with audit team, implement recommendations received from Audit teamConnect with Business Users team periodically to update the status of the incidents, problem tickets and system changes.Identify and apply continuous improvement processes for operational efficiencies, drive process integration, and standardization.