(AISATS) Training Academy Counselor & AdminJOB PURPOSE & SPECIFIC RESPONSIBILITIES- To support the Training Academy in Delhi conducting seminars and providing effective counseling to trainees, managing administrative operations, promoting academy courses, and ensuring smooth coordination of training programs and resourcesCounseling & Trainee Support- Provide personalized guidance to trainees on career development, training pathways, and personal challenges. - Use strong counseling and convincing skills to motivate trainees and help them overcome barriers to learning. - Conduct orientation sessions and one-on-one counseling as needed. - Monitor trainee progress and maintain confidential records of counseling sessions. - Act as a liaison between trainees and trainers to resolve concerns or feedback.Administrative Management- Coordinate scheduling of training sessions, trainers, and venues. - Maintain accurate records of attendance, assessments, certifications, and feedback. - Liaison with HR for Onboarding formalities and Documentation - Manage inventory of training materials, stationery, and equipment. - Handle documentation, filing, and reporting related to training activities.Course Promotion & Marketing- Promote academy courses through digital and offline channels to attract new trainees. - Assist in designing marketing materials, brochures, and social media content. - Engage with potential trainees and corporate clients to explain course benefits and offerings. - Track inquiries and conversions and provide regular reports on marketing effectiveness. - Conduct seminars, workshops, and promotional events at different locations to increase awareness and enrollment for academy programs.Compliance & Quality Assurance- Ensure adherence to Regulatory Standards, training standards, policies, and procedures. - Support audits and inspections by maintaining up-to-date documentation. - Assist in implementing improvements based on feedback and evaluations.Educational Qualification- Bachelor’s degree in any stream preferrable in Education, HR, Marketing, or related field. - 4–6 years of experience in counseling, training coordination, administration, or marketing.Relevant Experience- Experience in aviation, hospitality, or service industry training. - Familiarity with LMS (Learning Management Systems).Personal Characteristics & Behavior's- Strong interpersonal, counseling, and convincing skills. - Proficiency in MS Office and basic data management tools. - Fluency in English and local language(s). - Exposure to course marketing, outreach activities, and trainee engagement strategies.
Job Title
Training Academy Counselor & Admin