Responsible To : DGM SalesJob Purpose :To achieve individual sales targets and team targetsThrust AreasJob Involves The Following Linkages :Within the Organisation :- Operations - Customer Service - Accounts - Human Resources - Documentation - Systems - Sales - Airfreight - JWROutside the Organisation :- International Freight Forwarders - CHAs - Shipping Lines - Overseas Agents - Exporters / Traders - Government Agencies - Custom Brokers - CWC - Concor - SHPR’s - ICDsKey Areas:Key result areas shall include the following:Meeting existing individual targets LCL / FCL- To take care of all clients - Give Sales Coordinator / Documentation all rate quotations. - To provide after sales support to international forwarder clients - To visit top 10 clients at least once a month. - To ensure payments are received from the customers in time within the credit period - To ensure B/L’s are released on timely basis. - To ensure FAC’s and Brokerages are paid on time. - If required involve top management to gain support of the client. - Ensure that the profile of these clients are available with sales co-ordinators and give a copy of plan so that they can be contacted on a daily / alternate basis. - Conducting informal meets with prospective clients on a fortnightly basis. - To increase client base by soliciting new clients and develop 5 new clients every quarter - Prepare the weekly tele call plan for the coordinator on the basis sales calls planned and executed. - Monitor and follow up on the tele calls made by the coordinator and ensure the business is generated from the same. - Prepare a mailing list of all clients and keep them updated on any developments in our Trade. - Ensuring proper service levels is rendered to the existing clients to have their continuous support. - Make the best use of securing business from the new clients through tele – calls. - Taking reference from friends and known people about organizations who have business but not supporting us. - Keeping close vigil on Log sheet maintained by the Sales Co-ordinator to ensure proper information is being provided to the clients. - Prepare daily call report and handover to the Co –ordinator for follow – up. - Prepare weekly sales call plan and follow it. - Prepare monthly sales plan to achieve the Goals as per MBR. - To review monthly performance as per the Sales plan and prepare and submit a report in the structured format.Monitor Outstandings- Keeping close check on outstanding statements. - Ensuring that a proper reminder for the payments is sent to he clients who have exceeded their credit limit. - Ensuring proper outstanding statement is sent to the clients on a regular basis. - Taking appropriate action for those clients who have defaulted in their payment terms or exceeded their credit limits. - Ensuring proper commitment is gained from the client in terms of credit. - Keeping the Outstanding as per the policy of the Company.
Job Title
Executive- Sales and Marketing