Role - Technical Implementation Engineer (Integrations)Location: Pune (Hybrid ,3 days from office a week)Experience: 5–10 yearsDepartment: Cybersecurity Engineering / Professional ServicesRole Type: Implementation + Integration EngineeringRole OverviewWe are seeking a highly skilled with strong work ethics - Implementation Engineer to design, implement, and support integrations between enterprise cyber-security platforms and systems such as ServiceNow, Splunk, Jira, CMDBs, SIEM/SOAR platforms, Cloud services, and custom-built data pipelines.The ideal candidate has strong experience working with APIs, automation workflows, data transformations, authentication frameworks, and enterprise IT ecosystems.Experience with platforms like Qualys or other vulnerability/asset/security tools is preferred but not mandatory.The candidate has to develop/upskill strong background in Qualys ecosystems and products.Note - Title will be of 'Technical Implementation Engineer'. Seniority will be dependent on multiple factors including Interview feedback & Total Number of years of experienceRole will involve Night shifts & relocation to Pune is required for this roleKey ResponsibilitiesYou will own below pieces of Qualys Integration & Implementation projects with Customers across multiple time zones including and not limited to -1. Integration Implementation- Implement end-to-end integrations with ITSM platforms (ServiceNow, BMC, Jira) including: - CMDB synchronization - Ticketing automation workflows - Data lifecycle management - Integrate with SIEM platforms (Splunk, QRadar, Sentinel) for: - Log ingestion - Correlation dashboards - Vulnerability/event forwarding - Configure and manage cloud integrations for AWS, Azure, GCP.2. API Development & Automation- Build and customize connectors using: - REST / SOAP APIs - Webhooks - Data ingestion pipelines (e.g., Splunk HEC, Kafka, SQS, EventHub) - Write automation scripts using Python, PowerShell, Bash.3. Data Mapping & Transformation- Map and normalize cybersecurity data: - Assets - Vulnerabilities - Compliance controls - Configuration items - Handle ETL logic (extract, transform, load) for large datasets.4. Customer Delivery- Conduct discovery workshops to capture technical requirements. - Prepare integration design documents (HLD, LLD) and implementation plans. - Execute deployments, validate functionality, and ensure performance optimization. - Conduct UAT, fix issues, and deliver final operational handover.5. Troubleshooting & Support- Diagnose API/authentication issues (OAuth2, JWT, Basic Auth, API Keys). - Resolve dataflow failures, timeouts, duplicate records, and mapping gaps. - Provide post-implementation support and optimization.Mandatory Skills (Similar Tech Stack) — NOT tool-specificCandidates must have experience with any two of the following:ITSM Platforms- ServiceNow ITSM / CMDB - BMC Helix, Jira, Cherwell - Experience with MID Server, discovery logic, and CMDB relationshipsSIEM / SOC Tools- Splunk (add-ons, HEC, dashboards, ingestion pipelines) - QRadar, Elastic, Azure Sentinel, LogRhythmTech Stack & Automation- REST APIs, JSON, XML, YAML - Python, PowerShell, Bash - Webhooks, schedulers, cron jobs - ETL/data pipeline experienceInfrastructure- Linux server administration - Basic networking (VPN, proxies, certificates, firewalls) - Cloud (AWS/Azure/GCP) fundamentalsPreferred Skills (Not Mandatory, but Highly Valued)Experience with any security platform such as:- Qualys (VMDR, CSAM, Cloud connectors) - Tenable, Rapid7, Wiz, CrowdStrike, Defender - Vulnerability management concepts - Cloud security basics - Asset inventory and CMDB best practicesIdeal Candidate Traits- Strong problem-solving mindset - Can simplify complex tech for customers - Works independently with enterprise clients - Strong communication & documentation skills - Passion for automation and integration engineering
Job Title
Integration Engineer