About the Role:We are looking for a dynamic and detail-oriented Operations Executive to join our growing team in Kochi. The ideal candidate will have a minimum of 2 years of hands-on experience in managing day-to-day operations within the EdTech space. You will play a critical role in ensuring smooth execution of academic and non-academic processes, coordinating with internal teams, and delivering high-quality support for learners and faculty.Key Responsibilities:- Coordinate and monitor academic and operational activities across courses and batches. - Support scheduling of classes, managing timetables, and ensuring timely faculty and student communication. - Manage LMS (Learning Management System) content uploads, student access, and digital resource maintenance. - Maintain accurate data and records related to enrollments, attendance, assessments, and feedback. - Act as a point of contact for resolving operational issues between academic teams, tech support, and students. - Ensure smooth onboarding for new students and mentors, and provide administrative assistance as needed. - Collaborate with cross-functional teams including Academic, Product, Sales, and Customer Support for process efficiency. - Assist in tracking KPIs and operational metrics and contribute to continuous improvement strategies. - Prepare daily/weekly reports, dashboards, and documentation to track process performance.Requirements:- Bachelor’s degree in any discipline; preference for candidates with a background in education, business, or operations. - 2–4 years of relevant experience in EdTech operations or academic coordination. - Excellent organizational and multitasking skills with a proactive problem-solving approach. - Strong verbal and written communication skills. - Proficiency in MS Office, Google Workspace - Ability to work in a fast-paced environment with a strong attention to detail.Preferred Skills:- Exposure to academic planning, digital classroom coordination, or student engagement initiatives. - Knowledge of EdTech tools and platforms - Experience in handling faculty coordination and content management workflows.
Job Title
Operations Executive