Job Title

Syntasa, a leader in leveraging big data and cloud computing to understand digital behavior, is seeking a strategic, confident, and highly organized Project Manager to lead and deliver client-facing programs and projects. This individual contributor role requires a strong background in program and project management, excellent stakeholder communication and facilitation skills, and the ability to independently manage complex, cross-functional initiatives with both internal and external partners. You’ll work closely with clients, account teams, and technical experts to ensure project success - from kickoff to completion - while representing Syntasa with professionalism and clarity in every interaction. We offer a fun, collaborative, and forward-thinking environment where individuals take pride in working on cutting-edge AI/ML and big data solutions. Key Responsibilities : ● Lead client-facing programs end-to-end - from kickoff through delivery - ensuring outcomes, timelines, and stakeholder expectations are consistently met. ● Act as the primary program manager in client meetings, steering discussions toward clarity, alignment, and next steps. ● Manage stakeholder communications across multiple levels (executive, business, and technical) with clear, concise, and proactive updates. Confidently represent Syntasa in client presentations, reviews, and status updates ● Partner cross-functionally with Account Management, Services/Engineering to coordinate resources, define priorities, and proactively manage risks. ● Develop and maintain detailed project plans, status reports, and documentation and oversee project governance and program reporting. Maintain high-quality delivery documentation, reports, and decks that clearly communicate progress and results. ● Contribute to continuous improvement by identifying process gaps, sharing best practices, and supporting the evolution of the PMO and delivery frameworks. Required qualifications: ● Proven success in client-facing roles - facilitating meetings, managing expectations, and leading communications across international stakeholders. ● Excellent facilitation, communication, and storytelling skills - able to make complex concepts simple, visual, and actionable. ● Demonstrated ownership and accountability for delivery success, with or without direct reports. ● Strong organizational and analytical skills, with attention to detail and follow-through under tight deadlines. Collaborative mindset and ability to build trusted relationships across all levels of an organization. ● Strong understanding and hands-on experience with project management frameworks (Agile, Hybrid, or Waterfall), including PMI methodologies, and the ability to adapt them to real-world delivery. ● 7–10 years of relevant project/program management experience, ideally in a consulting, SaaS, or data/AI technology environment. ● Bachelor’s degree required; PMP, Prince2, or Agile certifications preferred. ● Experience working across U.S. or Europe-based clients preferred, especially in the Public Sector market. ● Comfortableoverlapping with U.S. Eastern Timeand working remotely. ● Interest in learning technical concepts related to big data, AI/ML, and digital analytics.