Skip to Main Content

Job Title


Telecalling Executive


Company : XYLEM LEARNING


Location : Kozhikode, Kerala


Created : 2025-12-17


Job Type : Full Time


Job Description

Designation - Academic CounsellorLocation - Mankavu, KozhikodeJob DescriptionWe are seeking a dedicated and enthusiastic AcademicCounsellor to guide and supportstudents in making informedacademic and careerdecisions. The idealcandidate will have a strongeducational background, excellent communication skills, and a passion for mentoring students to achieve their academic and professional goals.Key ResponsibilitiesStudent Counselling- Provide guidanceto students and parents regarding available academic programsand career opportunities. - Assess students' academicperformance, interests, and career aspirations to recommend suitable pathways. - Address inquiries about course requirements, learning outcomes, and future prospects.Program Guidance- Clearly explainthe structure, curriculum details, and benefitsof various academic programs. - Stay updatedwith industry trends,educational policies, and new program developments.Follow-Upand Conversion- Engage with prospective studentsand parents throughregular follow-ups via calls, emails, and in-person meetings. - Assist with the submission of required documents and ensure timelycompletion of enrolment processes.Target Achievement- Achieve monthly and quarterly enrolmentand revenue targets. - Develop and implement strategies to enhance enrolment numbers and meet organizational goals.Collaboration- Coordinate with faculty, admissions, and marketing teams to ensuresmooth counselling and enrolment processes. - Participate in events such as webinars,seminars, and workshopsto promote academic programs.Record Maintenance- Maintain accurateand up-to-date recordsof student inquiries, counselling sessions, and enrolments. - Provide periodic reportson counselling outcomesand conversion ratesto management.Educational BackgroundBachelor’s degree in any fieldis required.A background in education, counselling, or a relatedarea is a plus.ExperiencePrior experience in academic counselling, tele sales, or education-related roles is preferred but not mandatory.Key Skills- Strong verbaland written communication skills. - Ability to build rapportand establish trustwith students and parents. - Goal-oriented with excellent persuasion and negotiation skill