Job Title

About the CompanyWe are seeking a highly skilled and experienced Senior Project Manager with JLPT N3/N2 to lead Microsoft-focused projects involving multiple Customer Relationship Management (CRM) platforms. The role involves managing complex, large-scale implementations, integrations, and enhancements of CRM systems across diverse business units.About the RoleThe role involves managing complex, large-scale implementations, integrations, and enhancements of CRM systems across diverse business units.Responsibilities- Lead end-to-end project management for CRM implementations, integrations, and upgrades within the Microsoft technology ecosystem. - Manage multiple CRM platforms simultaneously, ensuring seamless coordination and delivery across cross-functional teams. - Define project scope, objectives, timelines, and deliverables in alignment with client requirements and business goals. - Collaborate with business stakeholders, technical architects, and vendors to ensure CRM solutions meet functional and technical needs. - Monitor and report on project progress, risks, budgets, and resource allocation to ensure successful outcomes. - Ensure compliance with organizational governance, quality standards, and data security policies. - Act as the primary point of contact for stakeholders in Japan and global teams, facilitating clear communication and issue resolution. - Drive continuous improvements, adoption strategies, and best practices in CRM program management.Qualifications- Bachelor's or master's degree in computer science, Information Technology, Business Management, or related field. - 10+ years of overall IT project management experience, with at least 5+ years in CRM projects (preferably Microsoft Dynamics 365 or similar) with JLPT N3/N2.Required Skills- Proven experience managing multi-CRM environments and complex system integrations. - Strong expertise in Agile, Waterfall, or Hybrid project management methodologies. - Exceptional stakeholder management, vendor coordination, and cross-cultural communication skills. - Ability to work onsite in Japan and engage with global teams across different time zones. - PMP / PRINCE2 / Agile Scrum certification is an advantage. - Japanese language proficiency is mandatory up to N3 level.Preferred Skills- Digital Transformation - Japanese Language-JLPT N3/N2(Mandatory)