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Job Title


General Manager - Pharmacy Retail


Company : Kauvery Hospital


Location : Chennai, Tamil Nadu


Created : 2025-12-17


Job Type : Full Time


Job Description

Pharmaceutical Retail General Manager job description includes overseeing day-to-day operations, managing staff, controlling inventory, ensuring compliance, and driving sales and profitability.Responsibilities- Operations Management: Oversee all daily operations of the retail pharmacy, ensuring efficient workflow and adherence to company policies. - Sales and Profitability: Set sales targets, monitor P&L (profit and loss) statements, and implement strategies to achieve revenue and market share goals. - Staff Management: Recruit, hire, train, and manage pharmacy staff, including setting performance goals and conducting performance reviews. - Inventory Control: Manage inventory levels to ensure availability of products, oversee ordering, and ensure proper storage of pharmaceuticals. - Compliance and Quality: Ensure the pharmacy complies with all relevant regulations and maintains high standards for patient care and medication dispensing. - Customer and Professional Relations: Build and maintain strong relationships with customers and healthcare professionals, and resolve customer issues. - Strategic Planning: Develop and implement long-term and short-term business plans and strategies to drive growth and identify new opportunities. - Financial Oversight: Manage budgets, control expenses, and monitor key performance indicators to ensure financial health.Qualifications- Education: A bachelor's degree, often in a science-related field like Pharmacy or Biology, is typically required. An MBA in marketing or a related field is often preferred for roles with a sales and marketing focus. - Experience: Several years of experience in pharmaceutical sales, retail management, or a related field is necessary. Management experience is essential.Required Skills- Leadership: Strong leadership, team management, and interpersonal skills are crucial for guiding staff and fostering a positive work environment. - Analytical: The ability to analyze sales data, market trends, and performance metrics to make data-driven decisions is vital. - Communication: Excellent verbal and written communication skills are needed to interact with staff, customers, and other professionals. - Business Acumen: A solid understanding of business management principles, including finance, marketing, and strategic planning.