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Job Title


Information Technology Infrastructure Specialist


Company : Lauren


Location : Mumbai, Maharashtra


Created : 2025-12-17


Job Type : Full Time


Job Description

Job Title: Sr. Big Fix System AdminLocation: Mumbai (Prabhadevi)Position Type:6 working Days Full Time (General Shift)Experience Range: 5 to 8 YearsKey Responsibilities:Server Patch Management- Plan, test, and execute patch deployment for Windows servers using HCL BigFix Patch Management. - Verify and ensure installation of mandatory and prerequisite software (BigFix, CrowdStrike, and others as per provided list). - Coordinate patching windows, handle reboots, and perform validation after patch application. - Monitor and maintain patch compliance across all server systems - Troubleshoot patching failures and provide quick resolutions. - Follow and maintain the Patch Management Process (PMP) documentation and ensure compliance. - Perform out-of-schedule patching for urgent vulnerabilities or security fixes as required. - End-User Patch Management - Manage and deploy OS and application updates for end-user systems (laptops/desktops) using BigFix. - Ensure endpoint compliance, addressing missing patches or agent issues. - Validate that security applications (e.g., CrowdStrike, antivirus, etc.) are installed, running, and up to date.BigFix Administration & Application Deployment- Create, configure, and manage BigFix patching and application deployment policies. - Manage BigFix infrastructure for both servers and endpoints. - Handle OS and application deployment through BigFix, ensuring consistency and compliance. - Maintain and optimise BigFix baselines, fixlets, and deployment jobs. - Generate and maintain patch compliance and deployment reports.Infrastructure Support (Outside Patch Cycles)- Assist the IT Infrastructure Support Team with: - Server deployment and setup (Windows and Linux). - Vulnerability management and coordination with the security team for remediation. - System monitoring and basic troubleshooting as an L1 support engineer. - Participate in general IT operations and ensure the stability of the infrastructure. - Provide support for ongoing IT projects and deployments as required.Coordination and Reporting- Maintain regular patch compliance and activity reports. - Coordinate with IT, Security, and Change Management teams for planned patching activities. - Ensure minimal disruption during patching and server deployment through effective planning and communication.Interested Talents can also share resume on +91 77188 91340