Company DescriptionAuto Aid is an easy-to-use app connecting the vehicle owner and automotive service provider on a single platform in Bengaluru. The platform aims to provide a hassle-free journey and services for both parties involved.Role Description- Answer calls from customers in need of assistance - Place calls to Car Workshops and introduce the Auto Aid solution - Follow the procedure to input data into the admin portal - Track the progress of ongoing service requests - Communicate any problems, questions or concerns to supervisory staff - Communicate respectfully and politely with customers & partners at all timesQualifications- Proficiency in at least 2 Indian languages is a must (Hindi & English). - Basic MS Excel skills - Strong attention to detail - Positive attitude to serve customers well - Excellent phone manner and articulation - Flexible working in shifts (ability to work in night shift as well )Location : Bangalore , HSR
Job Title
Customer Care Executive