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Job Title


Solutions Architect - Gen AI and Voice AI


Company : apna


Location : Bengaluru, Karnataka


Created : 2025-12-17


Job Type : Full Time


Job Description

Job DescriptionAbout apnaSince 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months.Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India.Role OverviewWe are looking for a Solutions Architect who can bridge technical depth with customer empathy — someone who can design scalable technical architectures for customers and clients , lead InfoSec and compliance discussions with enterprise clients, and advise on deep integrations between customer systems and the Blue Machines AI platform.This role requires a mix of technical architecture skills, security and compliance understanding, and client-facing communication to translate business needs into deployable, production-grade AI solutions.RequirementsKey Responsibilities:Solution Design & Architecture- Architect end-to-end AI deployment blueprints (voice/chat/video integrations, edge agents, data pipelines, etc.). - Create technical architecture diagrams (GCP/Azure/AWS topologies, VPC designs, microservice call flows, integration bridges, etc.). - Evaluate customer environments and propose integration architectures (SIP/WebRTC, CRM connectors, ATS systems, etc.). - Support PoCs and pilots — guiding both client teams and internal developers on architecture decisions.Security, Compliance & Scalability- Lead InfoSec conversations with enterprise customers — covering data residency, encryption, authentication, logging, and auditability. - Align deployments with SOC 2, ISO 27001, CIS, and GDPR/DPDP controls. - Collaborate with Apna’s Security and Platform Engineering teams to ensure secure, compliant, and high-availability deployments. - Contribute to BCP/DR design, RTO/RPO definitions, and zero-retention data flow mappings for clients.Technical Consultation & Customer Success- Translate customer requirements into detailed solution proposals and integration playbooks. - Present architecture walkthroughs, demo sessions, and solution workshops with enterprise IT and product stakeholders. - Collaborate closely with Sales Engineering, Product, and AI Engineering teams to ensure seamless pre- and post-sales engagement. - Identify opportunities for platform extension or custom solutions leveraging Blue MachDocumentation & Evangelism- Create high-quality architecture docs, diagrams, and Confluence-ready solution briefs. - Represent Blue Machines in customer presentations, audits, and innovation showcases. - Contribute to developer enablement, partner onboarding, and internal knowledge bases.What You’ll Bring- 5–10 years in Solution Architecture, Pre-Sales Engineering, or Platform Consulting (preferably in AI/Voice/Cloud/SaaS environments). - Strong understanding of microservice architectures, cloud networking (VPC, Subnets, Load Balancers, IAM), and data security principles. - Experience with GCP / AWS / Azure architecture design and infrastructure as code (Terraform, Helm, etc.). - Ability to draw detailed architecture diagrams (Lucidchart, , Mermaid, or Cloudcraft). - Familiarity with REST/gRPC APIs, WebSockets, SIP/WebRTC, and common enterprise integration patterns (Pub/Sub, Kafka, etc.). - Comfortable in customer-facing discussions with CXOs, CISOs, and technical architects. - Strong written and verbal communication — able to simplify complex technical ideas for diverse audiences. - (Bonus) Experience with AI voice or conversational platforms, ISO/SOC audits, or data compliance consulting.