Job Title

The role of an Operations Lead, is of an experienced Project Coordinator to drive Residential Interior fit-out projects in collaboration with the design and installation teams.Responsibilities :- Single point of contact for the customer during the execution phase of their home interiors. - Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer. - Receive materials from Warehouse and to validate the same as per Order / BOQ. - Day today coordination and foster teamwork between all the project stakeholders. - Share the daily progress report for the installation works with the customer. - Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams. - Directing the Installation team simultaneously to safely execute the work according to the design plan. - Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience. - Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders. - Graduate / Equivalent Qualification | 15 years of Academic education. - Strong verbal and written communication skills - Must have site job experience and willing for the same - Basic knowledge of Google Suite or MS Office. - Basic understanding of Project Management principles like scheduling and sequencing of installation activities. - Detail-oriented and no-compromise attitude towards quality. - Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams. - High ownership and Customer-centric approach - Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.